Shipping & Returns
Here at Sunset Farm Foods, we stand behind our products.
Please note your product must freeze for 24 hours before shipment. After order processing, we freeze your perishable items and then pack it into a foam cooler that fits in a corrugated box.
- Orders placed on Wednesday thru Friday will ship on Monday.
- Orders placed on Saturday, Sunday or Monday will ship on Tuesday.
- Orders placed on Tuesday will ship on Wednesday.
- Orders must be placed no later than 3:00 p.m. eastern standard time.
- We don’t ship right before a holiday, skip to the next business day.
When you place an order, shipping options are presented to you. We take into account the current weather in balmy South Georgia. In warm weather we require at minimum two day shipping, while in cold weather we allow three day shipping. If ground shipping is shown as an option, then it meets those shipping times. The projected time-in-transit of your selected shipping method may result in a delayed shipping date in order to ensure that your package doesn’t get caught in shipping limbo over a weekend. If you need your sausage order right away you can select the faster, more expensive shipping options.
By the way, customers love to keep the insulated shipping coolers for use at home or when traveling!
If you are not absolutely thrilled with your purchase from Sunset Farm Foods, for any reason at all, we’ll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Sunset Farm Foods, your satisfaction is always unconditionally guaranteed… so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-882-1121. For more contact information click here.